Hot Water Installation
Like-for-like swaps, relocations and changeovers between gas, electric and heat pump.
Learn more →Four fuel types, one decision, and it usually comes down to what your street is connected to.
Gas continuous flow. Also called instantaneous. No tank, no standing heat loss, hot water for as long as the gas and water hold out. Mounted outside on a wall, needs a decent gas supply line, and the flow rate you buy determines how many showers can run at once. The default choice on a mains-gas street.
Gas storage. A cylinder heated by a burner underneath. Still very common in Perth, particularly in houses built before continuous flow became standard. Cheaper to buy than continuous flow, cheaper to run than electric, but it loses heat through the cylinder wall all day.
Electric storage. The simplest and cheapest to install. An element in a tank, often on a controlled off-peak tariff. The running cost is the worst of the four unless you have solar PV pushing into it during the day. This is the unit that suffers most from Perth's hard water.
Heat pump. An electric unit that moves heat from the air rather than generating it, using roughly a third of the electricity of a resistance element. Perth's mild climate suits it. It is noisier than a tank, needs airflow around it, and costs more up front — see the cost guide for the ranges.
Most of the established Perth metro is on the reticulated natural gas network, and where mains gas exists, gas storage and continuous flow dominate for a straightforward reason: the running cost is lower than resistance electricity. Where gas is not reticulated — parts of the outer north, some newer estates, rural-residential blocks in the hills — the real choice is between an electric tank and a heat pump, and bottled LPG is a distant third because cylinder gas is expensive.
So the first question is never "which brand". It is: is there a gas meter in your meter box, and is there a bayonet or cooktop already connected? That answer removes half the options before anyone talks price.
Perth scheme water is hard. Dissolved calcium and magnesium come out of solution when the water is heated and deposit as scale on the heating surface. On an electric unit that means a coated element working harder to move the same heat, running hotter, and failing earlier. In the base of the cylinder it means a sediment layer that both insulates and holds moisture against the steel.
The sacrificial anode is the other casualty. It is a magnesium or aluminium rod that corrodes so the cylinder does not, and in hard water it is consumed faster. Once it is gone, the tank starts. Replacing it at around year five on a storage unit is one of the few maintenance items that genuinely pays for itself.
New installations and changeovers, including relocating a unit to a better position or switching fuel type. Repairs to elements, thermostats, thermocouples, gas valves, relief valves, anodes and tempering valves. And emergency replacement when a cylinder has split and the laundry floor is wet.
Servicing matters more than people expect. Draining sediment, checking the relief valve lifts and reseats, and looking at the anode is a short visit that adds years to a tank.
Rusty or discoloured hot water only on the hot side. A puddle under the unit that keeps coming back. Water that is hot then lukewarm mid-shower. Banging or kettling noises when it heats. A relief valve that drips continuously rather than occasionally. A pilot light that will not stay lit on an older gas storage unit.
Any one of those is worth a call. Two or more on a cylinder past ten years usually means planning a replacement rather than paying for a part.
We cover the metro from Joondalup to Mandurah — the service areas page has the full list.
Like-for-like swaps, relocations and changeovers between gas, electric and heat pump.
Learn more →Elements, thermostats, thermocouples, anodes and tempering valves — repaired where repair is honest.
Learn more →Same-day changeover when a cylinder splits or an old unit stops for good.
Learn more →Jetting, electric eel and CCTV for sewer, stormwater and kitchen waste blockages.
Learn more →Copper pin-holing, poly joint failures and slab leaks isolated and repaired.
Learn more →Finding the leak behind a rising Water Corporation bill before anyone digs.
Learn more →Bayonets, cooktops, gas points and appliance connections on mains gas or LPG.
Learn more →Smell gas? Isolate at the meter, get outside, then call. Pressure testing and repair.
Learn more →Dripping taps, running cisterns, mixer cartridges and toilet suite replacements.
Learn more →Testable backflow devices installed and tested to keep your supply separate from the main.
Learn more →The everyday work — renovations, relocations, roof plumbing and maintenance.
Learn more →For a house on reticulated natural gas, a continuous flow unit is usually the best combination of running cost and space. For a house with no mains gas, a heat pump beats an electric storage tank over ten years despite costing more to buy. Solar suits a north-facing roof with room for panels and a household that uses hot water in the evening.
Electric and gas storage cylinders commonly run eight to twelve years here, which is at the shorter end of the manufacturer figures because Perth scheme water is hard and scales elements and consumes anodes faster. Continuous flow gas units often run longer because there is no cylinder to corrode. Replacing the anode at around the halfway mark genuinely extends a storage tank.
Yes, if there is mains gas at the property or you are prepared to run bottled LPG. It is two trades' work — a licensed gas fitter for the gas supply and appliance connection, a plumber for the water side — and it usually needs a new gas point run to the unit location. Check the meter box for a gas meter before you plan around it.
We work on the brands common in Perth, including Rheem, Rinnai, Bosch, Vulcan, Dux, Aquamax and Zip, and on most heat pump makes. Availability of parts varies. For an obsolete unit where the element, thermostat or gas valve is no longer manufactured, replacement is the only honest answer and we will tell you that rather than chase a part.